Certified Scrum Product Owner (CSPO) training

Become a CSPO

The goal of the class is to empower you with the key mindset and tools to lead the development of new products in your organization. The trainers have worked in a variety of product management roles across industries that span Financial Services, Entertainment, E-Commerce, Web Development, Consulting, and Telecommunications. They share real life stories about product successes and failures, provide a practical perspective on the job that goes beyond theory, and offer insights on how to overcome typical obstacles in creating great products.

Key takeaways

• ​Foundations of Product Management
• ​Foundations of Scrum and the role of the Product Owner on a Scrum Team
• ​How to plan, prioritize, and validate a new product idea
• ​How to act effectively as Product Owner/Product Manager and avoid typical anti-patterns
• ​Techniques to properly plan within the team’s capacity, establish a release date, and track progress with stakeholders
• ​Shift your mindset from an output-driven approach to one focused on value and outcomes
• Why adopting a Product Thinking mindset leads to better outcomes for your product

Taught by Valerio Zanini, a Certified Scrum Trainer (CST), this class takes participants through a series of interactive workshops where they learn the responsibilities of a Product Owner, and apply first-hand the principles of Scrum. The CSPO certification attests the ability to act as the Product Owner in an organization , and successfully apply prioritization, vision, User Story grooming, and customer-centric feedback to any product.

What you’ll learn

The class is designed as a series of practical exercises and simulations, so that you walk away with the concepts and with the experience needed to successful act as a Product Owner on any project.

Foundations of the PO role

This category focuses on the underlying Scrum framework and the core responsibilities and mindset required for the Product Owner role.

• Explain Scrum foundations, including the specific roles, events, and artifacts that make up the framework.
• Define iterative and incremental product development and explain the specific role of the Product Owner within that process.
• Describe the core competencies and fundamentals required to be successful in the Product Owner role.
• Demonstrate how to effectively work with stakeholders and developers, including how to handle product ownership with multiple teams.
• Describe the importance of balancing understanding the customer, driving development, and measuring outcomes.

Problem Space

These objectives align with the “Discover” and “Define” dimensions of innovation, where the focus is on understanding user needs and establishing strategic direction.

• Conduct discovery activities such as empathy interviews and observations to understand user needs and opportunities.
• Segment and define users using tools like User Personas and Customer Journey Maps to create context for the team.
• Differentiate between outputs and outcomes to ensure the team focuses on solving customer problems rather than just building features.
• Define and measure product value by identifying the right metrics and distinguishing them from vanity metrics.
• Create a compelling Product Vision and establish a Product Goal to provide focus and direction for the Scrum team.

Solution Space

This category encompasses the “Design,” “Drive,” and “Deliver” dimensions, focusing on the tactical execution of building and validating the product.

• Manage the Product Backlog effectively by creating, refining, and ordering items to maximize value.
• Describe different formats to write product backlog items and new features.
• Write high-quality User Stories using the INVEST criteria and clear Acceptance Criteria.
• Apply various prioritization techniques such as MoSCoW, RICE, WSJF, or Buy-a-Feature to order the backlog.
• Perform product planning and forecasting using velocity, capacity, and release planning techniques.
• Identify and validate product assumptions using experiments like MVPs, Concierge testing, or Wizard of Oz techniques.
• Explain the importance of a strong Definition of Done in ensuring the delivery of a usable product increment.
• Use roadmaps as strategic tools to connect organizational strategy to product execution.

What students say

“Great course to learn about the PO role as well as strategies and tools that PO could use in daily job”

​“Really enjoyed each hour of the class. Very well distributed across different topics. Especially covering not only Agile but also modern product development and management concepts like design thinking and human centered development”

​“This course is beneficial to those wanting to gain an understanding of Scrum methods (what, why, and how), confront the challenges of a Product Owner and leave with knowledge of how to tackle those situations. Upon completing this course, you will be equipped to return to your organization with the insight to immediately apply the techniques to achieve success.”

​“As a foundational course, this was amazing! Lots of valuable insights in just a couple of days :)”

​“There are tremendous benefits to Agile Product Management in bringing successful products to life”

​“Miro and Socrative, Zoom breakout rooms made it interactive; lots of visual aids too!”

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